Super easy. When you receive the encoder, instructions are included. Spoiler alert: you’ll just need a wired network connection, stable power (UPS) and your audio/video connection (HDMI 
or SDI).

You can, but there's no need. The encoder is a “headless” appliance, meaning that no keyboard and monitor are required.

Since the hardware is included as part of your CHAMP service, it is fully managed by CHAMP staff. If there's ever an issue that can’t be resolved in the field, a replacement device will be sent to “hot-swap” your hardware. If you're not streaming, neither of us are happy - so let's keep you happy!

12” (H) x 3.5” (D) x 13” (L) and the encoder weighs a little more than a gallon of milk.

If your camera system is still analog, then you’ll need to up-convert your signal with an adapter. No worries, though - we’ll walk you through the process! Better yet, we have a line of HD cameras that are both amazing and inexpensive. 🙂

Nope. The encoder is included with your CHAMP service package. Technically, this is called Hard-ware As a Service (HaaS) and there is no charge for the hardware.

Not directly, but you can certainly install a shelf to support the unit. Like any equipment, you’ll want to be sure you have good air flow around the device.

It should really stay put. The encoder is designed to be in a fixed location and always connected to the network. If you’re looking to do remote streaming, or if you need something more portable, give us a call - we can help!